Help Center

When will I receive my hair?

Processing time may take up to 2-4 business days. Shipping may take up to 1-14 business days due to COVID-19 depending on the carrier. Contact shipping carrier once tracking number has been received if any delays occur. If you paid for in person delivery 2-4 business days after payment has been confirmed and received. Same business day delivery under certain circumstances and an extra fee will apply. We try to get your orders out as soon as possible! 

What are the payment options?

Paypal, Credit, Debit, Affirm and Sezzle.

What is your return and refund policy?

There are NO returns due to COVID-19 or refunds after payment has been sent.

Why aren't all my bundles the same color?

All of our hair is straight from the temple. No dyes, No chemical processing. Which helps preserve the hair. They all come a natural brown color.

How long will my hair last?

All of our bundles can last 2-3 years if take care of properly. We do not recommend cutting your wefts to prolong the life of your human hair and to minimize shedding. 

How many bundles do I need for a full sew in?

We recommend 2-3 bundles for a full head sew in, above 22" 3 bundles minimum. 3-4 if you desire a fuller look.

Tips

  • Do not make a hair appointment before physically receiving package due to unforeseen shipping delays with carriers during COVID-19.